FIELD TRIP INFORMATION & GUIDELINES
*This information will be emailed to you in document form so that you can share it with your staff and students ahead of time*
Admission PaymentAdmission is due upon arrival. Credit cards, cash, or institutional checks are accepted at the ticket gate. We do not accept Purchase Orders. If you are paying with cash, please do not bring large stacks of ones and large piles of coins. Final head counts for admission will be made at the ticket gate on the day of your field trip. Admission will be charged for the number of students and adults present with you at that time.
Cancellation and Rescheduling Tiger Creek is open rain or shine. Your reservation may be rescheduled once without penalty. Additional reschedules will be charged $25 per instance. We will do our best to accommodate late arrivals, but we reserve the right to cancel or adjust programs as needed.
Arrival and Parking All vehicles park for free. April and May are high-volume school group months, especially during state testing. Plan your travel and entrance times accordingly. NO VEHICLES WILL BE ALLOWED THROUGH THE GATES BEFORE 10:00 AM. At the Visitor Center, the lead teacher will need to bring the confirmation letter and payment for admission. Be sure to have an exact count of students and adults prior to checking in at the Visitor Center. Teachers and bus drivers count as adults.
LunchesGroups can bring their lunches to the sanctuary and eat at our outdoor picnic. We do not have lunch storage on the grounds. We advise groups to hand out lunches at the bus or bring wheeled coolers/carts to transport them. Prepare Your Students Students must always stay with chaperones. If you are attending with a large group of students, we recommend assigning students to groups of no more than 30 prior to arriving. Please review the Code of Conduct with your students.
Cancellation and Rescheduling Tiger Creek is open rain or shine. Your reservation may be rescheduled once without penalty. Additional reschedules will be charged $25 per instance. We will do our best to accommodate late arrivals, but we reserve the right to cancel or adjust programs as needed.
Arrival and Parking All vehicles park for free. April and May are high-volume school group months, especially during state testing. Plan your travel and entrance times accordingly. NO VEHICLES WILL BE ALLOWED THROUGH THE GATES BEFORE 10:00 AM. At the Visitor Center, the lead teacher will need to bring the confirmation letter and payment for admission. Be sure to have an exact count of students and adults prior to checking in at the Visitor Center. Teachers and bus drivers count as adults.
LunchesGroups can bring their lunches to the sanctuary and eat at our outdoor picnic. We do not have lunch storage on the grounds. We advise groups to hand out lunches at the bus or bring wheeled coolers/carts to transport them. Prepare Your Students Students must always stay with chaperones. If you are attending with a large group of students, we recommend assigning students to groups of no more than 30 prior to arriving. Please review the Code of Conduct with your students.
Code of ConductTeachers and chaperones will be held responsible for student conduct. Any behavior that endangers the safety of our animals, staff, or other visitors will result in your group being expelled from our facility. • DO always stay with their assigned chaperones. • DO understand that animals, like us, need rest and privacy. If an animal is not visible, check back later.
• DO pick up your trash. Trash cans are widely accessible all around the sanctuary. Please pick up after yourself and help keep our space clean and safe for our animals.• DO stay on pathways. • DO walk, not run. • DO use quiet voices. • DO be patient and look all around the enclosure. Animals are adapted to blend in with their surroundings. They may be resting nearby.• DON’T feed animals. They are on a carefully balanced diet.• DON’T climb on rocks, walls, or fences.• DON’T deface Tiger Creek property.• DON’T pick plants or flowers.• Don’t tap on glass, scream, spit, and/or throw objects of any kind into enclosures. This behavior is disrespectful and will not be tolerated.
Your Chaperones:We require one adult chaperone for every 10 students. Make sure each chaperone understands the following: • Chaperones must always remain with their assigned students. • Any behavior that endangers the safety of our animals, staff or other visitors will result in your group being expelled from our facility. Please be sure all chaperones review the Code of Conduct. • Inform your chaperones of times and locations for arrival, any scheduled programs, lunch, and departure times. • Inform your chaperones where to go for emergencies, lost children, and lost & found. • Dress for the weather and walking.
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Additional Information:• Tiger Creek reserves the right to contact school administrators if misconduct occurs from participants.
• Please do not bring roller skates or roller blades, skateboards, scooters, or bicycles into our sanctuary.• PLEASE book at least two weeks before your date of arrival so our team can prepare for your visit! (The months of April and May book up very quickly)• Our front gate does not open until 10 am. Anyone arriving earlier than 10 am will NOT be allowed in for safety reasons.• Due to staffing constraints, the earliest our field trip tours start is 10:30 am.• For parents to receive the special parent rate, they must pay in one lump sum with the school. Anyone paying individually will be charged regular admission prices.• There is a gift shop on-site that students are welcome to shop in 5 at a time. Please ensure students know how much money they have and understand that sales tax will be added to the cost of their item(s) before they check out.• Field Trips are considered tentatively scheduled until the Reservation form is signed and returned to us. If the form is not returned within two weeks of being sent, your requested field trip date and time will be released back into the pool of available options.• Once we receive your reservation form, you will be sent a confirmation letter
Field Trip Pricing is as follows:Students - $6.50 eachTeachers/Staff – FreeParents (paying in one lump sum with school) - $10Extra students (paying in one lump sum with school) - $6.50
Field Trip Pricing is as follows:Students - $6.50 eachTeachers/Staff – FreeParents (paying in one lump sum with school) - $10Extra students (paying in one lump sum with school) - $6.50